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Hotel Jen

Mid-range hotel · George Town

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Is Hotel Jen worth it?

JEN Penang Georgetown by Shangri-La (formerly Hotel Jen Penang, and before that Traders Hotel Penang) is a four-star, 17-storey city hotel on Magazine Road in the heart of George Town, Penang. It sits next to the KOMTAR tower within the UNESCO World Heritage zone and has 443 rooms and suites under Shangri-La's relaxed, mid-range JEN brand. Facilities include Café JEN, an outdoor pool and a fitness centre.

Area

George Town

Price

Type

Mid-range hotel

JEN Penang Georgetown by Shangri-La, formerly known as Hotel Jen Penang, is a four-star city hotel on Magazine Road in the heart of George Town, within Penang's UNESCO World Heritage zone. The 17-storey landmark sits next to KOMTAR, Penang's tallest building, and close to the 1st Avenue and Prangin shopping malls, putting guests within easy reach of the old town's shophouses and street life. It has 443 rooms and suites with modern Malaysian decor, and is part of Shangri-La's relaxed, mid-range JEN brand, which it joined when the group rebranded its Traders Hotels around 2014-2015. Dining is centred on Café JEN, an all-day buffet restaurant, and the Lobby Lounge, while leisure facilities include an outdoor swimming pool and a fitness centre. The hotel also offers meeting and event spaces and family-friendly accommodation.

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Amenities

Outdoor swimming poolFitness centreCafé JEN (all-day dining restaurant)Lobby LoungeMeeting and event spacesFamily-friendly accommodation
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Frequently Asked Questions

Where is JEN Penang Georgetown by Shangri-La located?

It is on Magazine Road in Georgetown (10300 George Town), Penang, in the heart of the city and within the UNESCO World Heritage zone. The 17-storey building stands next to KOMTAR, Penang's tallest building, and is close to the 1st Avenue and Prangin shopping malls.

What kind of hotel is it?

It is a four-star city hotel with 443 rooms and suites, operated under Shangri-La's JEN brand. JEN is positioned as a relaxed, mid-range brand within the Shangri-La group, aimed at travellers exploring Asia's cities.

Was this hotel known by another name before?

Yes. It was previously Traders Hotel Penang, then became Hotel Jen Penang when Shangri-La rebranded its Traders Hotels under the Hotel Jen name around 2014-2015. It is now branded JEN Penang Georgetown by Shangri-La.

What dining options are available?

The hotel's main dining outlets are Café JEN, an all-day restaurant serving buffet meals, and the Lobby Lounge for drinks and lighter refreshments.

What facilities does the hotel have?

Listed facilities include an outdoor swimming pool, a fitness centre, and meeting and event spaces. The hotel also offers family-friendly accommodation.

Is it a good base for exploring George Town?

Yes. Its central Magazine Road location next to KOMTAR puts it within the UNESCO World Heritage area, close to George Town's heritage shophouses, street life and major shopping malls, making it convenient for sightseeing in the old town.

Who is this hotel suited to?

With its central location, 443 rooms, family-friendly accommodation and meeting and event spaces, it suits city-break travellers, families and business or MICE guests who want to stay in the heart of George Town.

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