Get in Touch
Questions, partnerships, corrections — we read every message.
Planning a trip?
Our AI trip planner builds a day-by-day Penang itinerary in under a minute — free, no signup.
Open Trip PlannerPartnership or press?
DMO partnerships, press passes, affiliate programmes, content collabs — use the form and select Business Partnership.
Use the form below ↓Everything else
Errors, suggestions, general questions — the form below reaches us directly.
Use the form below ↓Response time
Within 2 business days. You will get an email confirming we have your message, with a reference number. Errors on the site are usually fixed faster.
Partnerships
- • DMO content collaboration
- • Featured business listings
- • Press & media passes
- • Affiliate programme
Common Questions
What is VisitPenang?+
An independent Penang travel guide — not a government tourism site. We cover attractions, food, hotels, events, and specialist topics like medical tourism and halal travel. Free to use.
How do I plan a Penang trip?+
Use the Trip Planner — tell it your travel style, dates, and interests and it builds a day-by-day itinerary. Or browse Itineraries for ready-made options. Both are free.
Can I list my Penang business on the site?+
Yes. Use the Suggest a Place form to submit hotels, restaurants, or attractions. Business owners can also claim and upgrade an existing listing for featured placement.
How does VisitPenang make money?+
Two ways, and neither involves us selling you a trip. Businesses can pay a flat fee to be listed or featured. And some links to booking sites earn us a commission from that site, at no extra cost to you — you book with them, not with us. We are not a tour operator or a travel agent, we do not take a cut of anything we arrange, and we never accept payment to change editorial rankings.
I spotted wrong or outdated information — how do I report it?+
Use the contact form below and select "Report an error". Include the page URL and the correct detail. We reply within 2 business days and usually fix factual errors faster than that.
Are you looking for Penang-based writers or photographers?+
Occasionally, yes. Use the form below and select "Business partnership" with a note about your background and area of expertise.